Privacy Policy

DGrigg Development Inc ("we", "us", "our") operates SEOgent ("the Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. If you purchase credits, your payment information is processed securely by Stripe — we never store your full card details.

Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, scan history, and timestamps. This data helps us improve the Service.

Crawl Data

When you run a scan, SEOgent crawls publicly accessible pages on your specified website. We store scan results, SEO analysis reports, and performance metrics. We do not store the full content of crawled pages beyond what is necessary to generate your reports.

2. How We Use Your Information

• Service delivery: To provide SEO crawling, analysis, and reporting.
• Billing: To process credit purchases and manage your account balance.
• Communication: To send account-related notifications and respond to support requests.
• Analytics: To understand usage patterns and improve the Service.
• Security: To detect and prevent fraud, abuse, or unauthorized access.

3. Data Security

We implement industry-standard security measures to protect your data:

• All data is transmitted over HTTPS with TLS encryption.
• Sensitive data is encrypted at rest using AES-256 encryption.
• Passwords are hashed using bcrypt.
• Payment processing is handled entirely by Stripe, a PCI-DSS Level 1 certified provider.
• Access to production systems is restricted and logged.

4. Cookies

We use essential cookies to maintain your session and authentication state. We also use Google Analytics to collect anonymized usage data. You can disable analytics cookies through your browser settings without affecting core functionality.

5. Third-Party Services

We share data with the following third-party services only as necessary to operate the Service:

• Stripe: Payment processing. See Stripe's Privacy Policy.
• Google Analytics: Anonymized usage analytics. See Google's Privacy Policy.

We do not sell your personal data to any third party.

6. Your Rights (GDPR & PIPEDA)

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your account and associated data.
• Export your data in a portable format.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at [email protected].

7. Data Retention

We retain your account data for as long as your account is active. Scan results and reports are retained for the lifetime of your account. When you delete your account, we remove all personal data and scan results within 30 days, except where retention is required by law.

8. SEOgent-Specific Practices

• We only crawl publicly accessible web pages that you explicitly request to scan.
• Our crawler identifies itself via its User-Agent string and respects robots.txt directives.
• We do not store full website content — only the SEO-relevant metadata and analysis results needed for your reports.
• Scan data is isolated per account and is not shared between users.

9. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

DGrigg Development Inc
Email: [email protected]